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How to Start a Food Diversion Program and Make it Sustainable, Gary Bilbro, SMART Recycling. This workshop will teach generators of food waste how to develop and implement successful food waste recovery programs. All aspects of program development and training for commercial, industrial, institutional and municipal food waste recovery will be covered in a simple and comprehensive step by step format. Some of the specific generators that should attend include including grocery stores, restaurants, schools, hotels, casinos, hospitals, nursing homes, office complexes, event facilities, industrial factories, universities, and many others.